If you don't see an answer to your question, contact us
If you don't see an answer for your questions, don't hesitate to contact us.
Yes, you can cancel your subscription anytime after your 3 trial month expires. There is no charge or additional fee after your cancellation.
It depends. As long as, you meet up with our device requirements, NailsNote can be ready to use in 2-3 business days. Our timeline will be more clear after you talk with our sale/tech team.
The answer is 'Yes, it is possible'. We are open and happy to talk to make NailsNote work for your shops
We are taking your subscription payment through Stripe. We don't store your credit card information.
Each month, when we take your subscription payment, we send an email receipt. In case, you need to receive any of these receipts, just contact us we are happy to re-send these.
Yes, we always work to give more features for less as we can. So, you can contact us anytime to talk about price if you think it can be better
Good thing makes your life/salon better not worse. This is why we offer 2 month trial for only $9.99/month and the rest of the first year at 50% discount price to see if NailsNote actually works for your salon.
Yes, we do. You can take a glance of how NailsNote works at https:://demo.nailsnote.com. Also, contact us ,and we are happy to set up a tour of NailsNote before you actually try it.
If you don't see an answer for your questions, don't hesitate to contact us.
No, it does not. It only takes customer about 5s-10s (on average) to check in with NailsNote Check In. If you have lots of customer, simply, you can add as many ipad/tablet as you want to allow multi customer check in at the same time
No, your customers do not have to wait for checking in. Thanks to NailsNote's technology, you are not limited to only one ipad for your salons. You can add as many ipad/tablet as you would like to make the check in go faster. Multi customer can check in at the same time. Any 10" ipad/tablet will work
It depends. As long as, you meet up with our device requirements, NailsNote can be ready to use in 2-3 business days. Our timeline will be more clear after you talk with our sale/tech team.
The answer is 'Yes, it is possible'. We are open and happy to talk to make NailsNote work for your shops
Not at all. NailsNote is being optimized and used widely in many salons. We listen to our customers and make update, day to day, to make sure NailsNote work best for them. Beside of that, we are always here to help if you have any question while you use NailsNote. Just contact us, our tech team will be happy to assist.
Good thing makes your life/salon better not worse. This is why we offer 2 month trial for only $9.99/month and the rest of the first year at 50% discount price to see if NailsNote actually works for your salon.
Yes, we do. You can take a glance of how NailsNote works at https:://demo.nailsnote.com. Also, contact us ,and we are happy to set up a tour of NailsNote before you actually try it.
While there are many reasons your shop account might be locked/banned, but using NailsNote to increase 5* reviews is not one of them. NailsNote encourages customers post good things about your salon and NailsNote does not interfere with customer's comment.
We keep bad things privately to give salon chances getting better. NailsNote doesn't make up customer's review or spam your shop pages. If your accounts were locked/banned, we would do the best to help your shop gain accessed to your accounts.
If you don't see an answer for your questions, don't hesitate to contact us.
No, you do not. NailsNote provides a link to allow your salon take appointment anywhere. You can put this link directly on your Google, Facebook, Yelp pages. Or even on your salon business card with a QR code. However, we recommend you should have a website for marketing. Our tech team can help your shop build a beauty, SEO friendly website for good price. Just contact us
To keep the number of 'no-show' online appointments at minimum, NailsNote automatically sends out reminder SMS/email to customers on the day they have appointments . Customers have option to let shop owner know that either they will show up or not.
It depends. As long as, you meet up with our device requirements, NailsNote can be ready to use in 2-3 business days. Our timeline will be more clear after you talk with our sale/tech team.
The answer is 'Yes, it is possible'. We are open and happy to talk to make NailsNote work for your shops
NailsNote has an intelligent system to determine how many appointment your salon can receive in a time slot per day. It also calculates and matches with number of your working employees in a specific day. Therefore, overbooking is rarely happened with NailsNote Online Booking.
Yes, they do. With NailsNote, each of your employee has a separate app on their phone to help them keep track their online appointments requesting them. There are also many other useful features on NailsNote Employee App such as checking income (daily, weekly, monthly), setting vacation days, etc. This app comes free when your shop use NailsNote.
Good thing makes your life/salon better not worse. This is why we offer 2 month trial for only $9.99/month and the rest of the first year at 50% discount price to see if NailsNote actually works for your salon.
Yes, we do. You can take a glance of how NailsNote works at https:://demo.nailsnote.com. Also, contact us ,and we are happy to set up a tour of NailsNote before you actually try it.
If you don't see an answer for your questions, don't hesitate to contact us.
No, you do not. NailsNote provides a link to allow your salon sell online gift card anywhere. You can put this link directly on your Google, Facebook, Yelp pages. Or even on your salon business card with a QR code. However, we recommend you should have a website for marketing. Our tech team can help your shop build a beauty, SEO friendly website for good price. Just contact us.
NailsNote helps you keep track every gift card you sell. Any time, when a customer shows up with a gift card on their phone, you can easily determine if this gift card is from your shop with NailsNote Gift Card.
The answer is 'Yes, it is possible'. We are open and happy to talk to make NailsNote work for your shops
Yes, it is mostly possible. NailsNote Gift Card was designed to work with variety of current/modern gift card systems. Just, contact us, we can help you switch.
NailsNote keeps track of every gift card transactions. When customer shows up with a gift card, you just check them out with NailsNote Check Out / Redeem gift card with NailsNote Gift Card. The system will make sure customer can not re-use gift card if the balance is zero.
Being as a gift card system, you have an option to set the date a gift card expire with NailsNote Gift Card.
Good thing makes your life/salon better not worse. This is why we offer 2 month trial for only $9.99/month and the rest of the first year at 50% discount price to see if NailsNote actually works for your salon.
Yes, we do. You can take a glance of how NailsNote works at https:://demo.nailsnote.com. Also, contact us ,and we are happy to set up a tour of NailsNote before you actually try it.